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Browse our privacy policy for your account

We set out this privacy policy so you can see what details we collect, why we need them, and how we protect them when you use bq341ws.

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Open how we collect and retain data

bq341ws Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We collect only the details needed to run your account, verify identity where the law asks for it, keep fraud checks working, and answer your requests. That can include contact details, login records, device data, cookie data, and transaction references when you use UPI, Paytm, or

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PhonePe. We use those records to process access, correct mistakes, investigate failed actions, and keep account access secure. We do not keep data longer than needed for the purpose it was collected, the storage period required by law, or the time needed to resolve disputes and
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audits. Where a service partner helps with hosting, verification, or payments, we share only the fields needed for that task and expect the same care in handling. Cookies help us remember session state and understand basic site use; you can change browser settings, though some parts
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may not work as intended. If you close your account, we keep only the records needed for legal, tax, fraud, or dispute handling, then remove or de-identify them when the retention period ends.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Switch to privacy help contacts here

If you need help with a privacy request, we keep three routes open: an in-account message, our contact form, and email routed to the privacy team.

In-account message Use the message box after you log in to ask for access, correction, or deletion. We link the request to your profile, check the account, and reply with the next step after a short identity check.

Contact form If you prefer a form, send the request there and add the account email or phone number you used. We use that detail to find the right record, avoid mix-ups, and reply with a clear next step.

Email route Email works when you want a written trail for a privacy request. We read the message, confirm the account, and send back what we can do next, including any limit set by local law.

CARE AND CONTROL

Explore cookies, retention, and account control

We keep privacy controls tied to the account flow: session cookies for sign-in, logs for security checks, and limited staff access for tasks that need a record.

Data scope

We collect account details, login records, device signals, and transaction references only when they are needed to run your account, complete checks, or keep records accurate. We avoid gathering anything that does not serve a clear purpose.

Cookie control

Session cookies help the site remember your login state and page choices. Basic analytics cookies help us spot broken steps, so we can fix errors and keep the flow working without tracking more than we need.

Access control

Only staff who need a record for support, security, or legal handling can view it. We keep access restricted, review sensitive actions, and log changes so improper use is easier to spot and correct.

Retention

We keep records for the period needed to run the account, settle disputes, meet legal duties, and complete audits. After that, we delete or de-identify them where our systems and law allow.

Request rights

You can ask for access, correction, deletion, or a copy of the details we hold. We check the request against the account and answer within the time allowed by the applicable law.

Partner handling

Where hosting, verification, or payment handling needs a partner, we share only the fields needed for that task and expect the partner to use them only for the stated purpose and nothing else.

Check common privacy questions and answers

These answers cover access, correction, deletion, cookies, retention, and the way we handle requests that depend on local law. If your case needs a file check or a security step, we may ask for account details before we respond. The aim is simple: you should know what we keep, why we keep it, and how to ask us to change it where the law allows.

We collect details needed to run the account, verify access, record transactions, and handle support. That can include contact details, login history, device data, and request records when you contact us through any channel.

Yes. Send the request through support, and we will check the account, confirm what local law allows, and share a copy or correct records where the change is allowed and properly documented.

Yes. Session cookies help with sign-in and page continuity, while basic analytics cookies help us spot broken steps. You can change browser settings, but some parts may not load as expected until you clear them.

We keep records only as long as we need them for account handling, legal duties, dispute handling, or audit work. After that, we delete or de-identify them where possible and where law allows.

Only when a partner helps with hosting, verification, fraud checks, or payment processing, and only the fields needed for that task. We expect the partner to handle the details under our instructions and the stated purpose.

Use the in-account message, contact form, or email route. We may ask for account detail to confirm the request, then we respond with the next step allowed under local law and our retention rules.

If local law limits access, correction, or deletion, we explain the reason and keep only the records we must keep. Where the law allows, we still complete the part that can be changed.

Browse our privacy policy for your account

Switch to privacy help contacts here

Explore cookies, retention, and account control

Data scope

Cookie control

Access control

Retention

Request rights

Partner handling

Check common privacy questions and answers

01 What details do you collect?

02 Can I ask for a copy or correction?

03 Do you use cookies?

04 How long do you keep data?

05 Do you share my details?

06 How do I contact you about privacy?

07 What happens if local law limits a request?

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